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"Our continuing partnership with TCGIvega on the development project has been sustained by their professionalism shown in understanding our business requirements and their responsiveness to our overall business needs".

National Administrative Director, one of the world's largest entertainment labor unions
 
 
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Companies are continued to be challenged with providing a seamless, efficient and "single view" user experience. With the increasing amount of inter-company collaboration, this challenge is expanding beyond the four walls of the organization. We have been at the forefront of implementing complex enterprise integration and web services solutions. Our enterprise integration solutions are focused on the integration of customer facing applications with back-office systems. Some examples include:
  • Integration of e-business front-ends with call center, fulfillment, inventory and distribution systems to provide a seamless and single-point customer experience

  • Integration of customer support, marketing and sales applications to provide multi-channel and closed loop marketing capabilities

  • Web Enablement of back-office HR applications to provide employee self service

  • Web Enablement of key legacy applications to bring reports and decision support information to the manager's desktop wherever the person is
We use tools such as TIBCO, Seebeyond, Vitria and Active Software for business rule driven rapid enterprise integration. We have also developed our own integration framework to provide cost effective and practical application level integration.

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TCGIvega helps you determine a new strategic direction for IT offshoring